Resilience Workshop

Resilience: Mental Strength for the Season

Tourism thrives on personal interaction, service, and flexibility – but during busy periods, these demands can also become challenging.

This practical resilience workshop supports employees from hotels, restaurants, lift companies, retail businesses, trades, bike schools, and other local businesses in dealing more calmly and effectively with stress, pressure, emotions, and challenging customer situations.

Participants will learn simple, practical techniques that can be applied immediately to recognize stress early, identify personal stress triggers, protect their energy, and remain capable of taking action even in demanding situations.

The workshop focuses on everyday tools for stress regulation, mental clarity, healthy boundaries, managing frustration, and maintaining greater calmness in customer interactions.

Through practical exercises, reflection prompts, and easy-to-use strategies, participants will strengthen their mental resilience, increase their sense of self-efficacy, and develop healthier ways of coping with the unique demands of the tourism industry.

Facilitator:
Resilience Trainer Mag. Daniela Gruber
www.dieresilienztrainerin.at

Who can join: All HOL TEAM Card Members

When: Wednesday, July 22, 2026

Time: 2:00 PM – 6:00 PM

Where: Saalbach Hinterglemm Tourism Office, Glemmtaler Landesstraße 550, 5753 Saalbach

Registration: Please register by July 15, 2026 with Alex at a.steiner@saalbach.com