Complaint management

Confident and present in communication with the guest.

Communication: we all do it, every day. With success?

Successful communication is the key to more guest satisfaction. In this practical workshop, learn how to strengthen your impact and learn how to communicate empathically and confidently.

The workshop consists of an online self-study course + presence workshop at the TVB. 

Participants will receive an access to the online self-study course via email - this course has to be worked through until the presence workshop.

Cooperation: Ute Zischinsky - Die Coach e.U.

www.utezischinsky.eu

www.diecoach.eu

Who for: All members of the Home of Lässig TEAM Card - free of charge

When: 01.02.2024 14 - 17:30 pm

Where: Tourism Association Saalbch, Glemmtaler Landesstr. 550, 5753 Saalbach

Registration: until 26.01.24 at the latest with Alexandra under a.steiner@saalbch.com